Mastering Personal Effectiveness

---

This 5-day management course is designed to enhance personal effectiveness in the workplace by developing key skills in time management, goal setting, emotional intelligence, decision-making, and influence. Through practical activities, self-assessments, and real-world scenarios, participants will gain tools to lead with confidence, focus, and clarity.

Course Objectives:

    •    Equip managers with strategies to manage themselves more  effectively.

    •    Build self-awareness and emotional intelligence to improve interpersonal relationships.

    •    Strengthen decision-making and problem-solving capabilities.

    •    Enhance focus, productivity, and goal achievement.

    •    Develop personal influence and leadership presence.

Who Should Attend:

    •    New and mid-level managers

    •    Team leaders or supervisors

    •    Professionals preparing for management roles

    •    Anyone looking to improve their leadership effectiveness and self-management skills

Benefits:

    •    Increased personal productivity and focus

    •    Better prioritisation and time management

    •    Improved communication and leadership impact

    •    Greater confidence in handling challenges and decision-making

    •    Stronger interpersonal and team relationships

Course Outline:

Day 1: Foundation of Personal Effectiveness

• Defining personal effectiveness in the management context
• Understanding your values and strengths
• Self-assessment and reflection tools
• Identifying current blockers to effectiveness
• Setting a personal vision for growth

Day 2: Mastering Time and Prioritisation

• Time management myths vs. realities
• The Eisenhower Matrix and prioritisation tools
• Planning and scheduling techniques
• Avoiding distractions and staying focused
• Creating a daily routine that works

Day 3: Emotional Intelligence in Action

• What is emotional intelligence (EQ)?
• Self-awareness and self-regulation
• Empathy and effective communication
• Managing stress and staying composed under pressure
• Building trust through emotional awareness

Day 4: Decision-Making and Problem Solving

• Understanding your decision-making style
• Tools for structured decision-making
• Critical thinking and avoiding bias
• Problem-solving frameworks (e.g., root cause analysis)
• Confident decision-making under uncertainty

Day 5: Influence, Presence, and Accountability

• Developing personal influence and credibility
• The power of assertive communication
• Building your leadership presence
• Taking ownership and driving accountability
• Personal action planning and next steps

Course Timings:

09:00 - 10:45 Session 1

10:45 - 11:00  Break

11:00 - 12:45 Session 2

12:45 - 13:00  Break

13:00 - 14:00 Session 3 

Available 2025 Dates:

• 21-25 July  
• 18-22 Aug
• 22-26 Sept
• 20-24 Oct
• 17-21 Nov
• 15-19 Dec

To book on this course or to enquire, please complete the Booking Request Form below.